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Truckers Authority LLC Privacy Policy

Last updated: November 23, 2024

Truckers Authority LLC Privacy Policy

Last updated: November 23, 2024

This Privacy Policy describes how Truckers Authority LLC (referred to as “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from https://truckersauthority.com/ (the “Site”) or otherwise interact with our services (collectively, the “Services”).

Please read this Privacy Policy carefully. By accessing or using our Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please refrain from using our Site or Services.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, legal requirements, or other operational reasons. Updates will be posted on this page, and the "Last Updated" date will be revised. Continued use of our Site or Services after changes are made constitutes your acceptance of the updated Privacy Policy.


What Personal Information We Collect

The types of personal information we collect depend on your interactions with our Services.

Information We Collect Directly from You

  • Contact Details: Name, address, phone number, and email address.
  • Order Information: Billing address, payment confirmation, and items purchased.
  • Account Information: Username, password, and security questions (if applicable).
  • Customer Support Details: Information you provide when contacting us via phone, email, or online forms.

Information We Collect Automatically

  • Usage Data: Includes IP address, browser type, device information, and interactions with our Site (e.g., pages viewed, time spent).
  • Cookies and Tracking: We use cookies and similar technologies to collect information about your browsing behavior. Learn more about cookies in our Cookie Policy.

Information We Collect from Third Parties

We may obtain additional information from:

  • Payment processors for transaction verification.
  • Service providers (e.g., Shopify for e-commerce and Stripe for payment processing).
  • Marketing and advertising partners for campaign analysis.

How We Use Your Information

We use your information to:

  1. Provide Services: Process orders, fulfill requests, and communicate about your transactions.
  2. Marketing & Advertising: Send promotional materials and improve advertising relevance.
  3. Fraud Prevention: Detect and mitigate fraudulent activities.
  4. Customer Support: Respond to inquiries and improve user experience.
  5. Legal Compliance: Meet regulatory obligations and enforce agreements.

Cookies

We use cookies to:

  • Enhance functionality and user experience on our Site.
  • Conduct analytics to understand Site usage.
  • Support personalized marketing efforts.

You can manage or disable cookies through your browser settings. However, note that disabling cookies may affect certain features of the Site.

For details about Shopify’s cookie usage, visit Shopify Cookie Policy.


How We Share Your Information

We may share your information with:

  1. Vendors & Service Providers: For order fulfillment, payment processing, and IT support (e.g., Shopify, Stripe).
  2. Marketing Partners: To conduct advertising campaigns.
  3. Legal & Regulatory Authorities: To comply with legal obligations.
  4. Business Transfers: In the event of a merger, acquisition, or sale of assets.

We do not sell or share sensitive personal information for targeted advertising.


Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  1. Access/Know: Request details about the data we collect and process.
  2. Delete: Request deletion of your data, subject to legal and business requirements.
  3. Correct: Request updates to inaccurate or incomplete data.
  4. Opt-Out: Opt out of marketing communications by clicking "unsubscribe" in our emails.

To exercise these rights, contact us at [email protected] or call 866-858-7172.


Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.


Security

We implement appropriate measures to protect your information. However, no system is completely secure, and we cannot guarantee absolute protection.


Children's Privacy

Our Services are not directed to children under 13. We do not knowingly collect data from minors. If you believe a child has provided personal information, contact us to request its removal.


Third-Party Links

Our Site may include links to third-party websites. We are not responsible for their privacy practices or content. Review their policies before sharing any information.


Contact Us

For questions or concerns about this Privacy Policy, please contact us: